Refund policy

Refund & Return Policy

We want you to be happy with your SnapVolt purchase. If your item arrives damaged, defective, or not as described, contact us within 30 days of delivery at support@shopsnapvolt.com with your order number and a photo of the issue — we'll send a replacement or issue a full refund, no return shipment required.

If you simply changed your mind, contact us within 14 days of delivery. Since return shipping internationally is costly and slow, we typically offer a partial refund or store credit instead of requiring you to ship the item back — we'll work it out with you directly.

Refunds are issued to your original payment method and may take 5-10 business days to appear, depending on your bank.

This policy does not cover damage caused by misuse or normal wear and tear.